In observance of the upcoming holidays, Agilent Cross Lab iLab Operations Software will be closed during US hours on Monday December 25th, 2017 and Monday January 1st, 2018. EU and APAC will be closed on Tuesday December 26th, 2017. During the week, we will have limited support hours and resume regular support hours on Tuesday January 2nd, 2018. For urgent matters, please add "URGENT" to the ticket subject and these requests will be prioritized first.



To submit a help ticket with iLab, click on the HELP link to access the support portal. If you are unable to access the support portal, email and this will create a ticket. iLab Support can also provide you with access to the support portal.

DNA Analysis (La Jolla)

Getting Started

Internal SBPMDI

  • If you have an iLab account, please login at the top right or use this link
  • If you do not have an iLab account, please click HERE to request an account. All fields are required.


External SBPMDI

  • You must have a Customer ID and iLab account to request services from this facility.
  • To obtain a Customer ID please email Eveline Hernandez at
  • To obtain an iLab account, please click HERE.

Forgot your password? Please click HERE.



Overview of Services



The DNA Analysis Facility at Sanford-Burnham in La Jolla provides next-generation sequencing services, from experimental design to data analysis. The facility has two next-generation sequencers, the Life Technologies Ion Torrent PGM and Ion Proton sequencers. Both platforms offer rapid turnaround, with sequencing run times ranging from 2-7 hours. The Ion Torrent can provide up to 1 Gb of sequencing data, with reads up to 400 bases in length. The Ion Torrent is ideal for sequencing of small genomes and targeted sequencing of predefined gene sets, such as mutations in genes associated with cancer. The Ion Proton currently produces up to 10 Gb of sequence data with read lengths up to 200 bases and will support several applications including, whole transcriptome, and whole exome sequencing. The P II chip for the Ion Proton, scheduled for release by September 2013, has an advertised output of 30 Gb, sufficient for whole genome sequencing. As a core facility, the sequencing facility provides state-of-the-art equipment and expertise, which would be impractical for individual labs to maintain. The core also provides sequencing services to investigators outside of Sanford-Burnham.


Included in the cost of sequencing is basic bioinformatic analysis (SNP/InDel calling, transcript abundance). The core also provides advice on experimental design, and guidance on the capabilities of next-generation sequencing. Advanced bioinformatic and systems biology analysis is available through the Bioinformatics & Data Management core in La Jolla.


The core also supports the NanoString nCounter, providing sample handling and training. The nCounter is a simple, cost-effective way to profile hundreds of mRNAs, microRNAs, non-coding RNAs, or DNA targets simultaneously with high sensitivity and precision. Digital detection of target molecules and high levels of multiplexing eliminate the compromise between data quality and data quantity. The nCounter Analysis System uses molecular “barcodes” and single molecule imaging to detect and count up to 800 unique sequences in a single reaction.




Brian James, Ph.D. | Facility Director

(858) 646 - 3100 x4084


Craig Hauser, Ph.D. | Scientific Director


Location and hours of operation


Hours Location

Monday - Friday

9:00AM - 5:00PM

Excluding Holidays     

Building 2 Room 2201

La Jolla, California 92103


Sanford-Burnham Medical Research Institute, La Jolla

10901 North Torrey Pines Road
La Jolla, California 92037

Links and Resources

  2. DNA Analysis Public Website
  3. DNA Analysis Intenal Website


Name Description
FTA GenePrint-10 STR analysis   
GenePrint-10 setup   
Ion 314 Chip   
Ion 316Chip   
Ion DNA Barcoding (1-16) 


Price is per sample.

Ion PGM 200 bp Sequencing 


Price is per sample.

Ion Xpress Fragment Library  


Pricing is per reaction

Ion Xpress Template  


Price is per sample

PGM and Proton Labor Cost (per sample) 


Price is per sample.

Bioanalyzer Chip Run   
GenePrint-10 STR Analysis   

Service Pricing

Search available services: View: by category alphabetically
Genomics Services (4)
Ion Service (7)